Privacy policy

Thank you for your interest in our website.
The protection of your personal data is important to us. Therefore, we would like to inform you below about the handling of your data. Of course, the legal provisions of the Federal Data Protection Act and the Telemedia Act will be observed.

Data collection

It is not necessary to provide personal data in order to use our Internet service. Only access data without personal reference is stored, such as the name of your provider, the page from which you visit us, the names of the requested files and their retrieval date. These data are only evaluated to improve our offer and do not allow any conclusions to be drawn about your person.
Personal data is only collected if you provide it to us voluntarily. This can happen, for example, in the context of an order for goods.

Use of data

If you order goods from us, your personal data will be used without separate consent only to the extent necessary for the performance of the contract. This includes, in particular, the transfer of your data to transport companies, credit companies or other service providers used to process the contract.
Once the contract has been fully processed, your data will be blocked for further use and deleted after expiry of the retention periods, unless you have expressly consented to further use.
If you have registered to receive our newsletter by providing your e-mail address, this will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.


In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called "cookies". These are small text files that are stored on your computer. After the end of the browser session, most of the cookies we use are deleted from your hard drive. Some cookies, however, remain on your computer and thus enable us to recognize you on your next visit. You have the option of preventing cookies from being stored on your computer by making the appropriate browser settings, although this may restrict the range of functions offered by our website.


According to the regulations of the Federal Data Protection Act, you have a right to information about your stored data as well as a right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, please contact:

[Dr. Brian Fera, WICOM Germany GmbH, Liebigstrasse 24, 64646 Heppenheim, Germany].

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
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